Vincent Phamvan

Simplr provides affordable, AI-backed, 24/7, on-demand customer support for your business, by using our technology and our team of US-based Simplr Specialists.

Head of Growth
Simplr.ai

Categories covered by Vincent

Talks by this speaker

8

Using AI to Enhance Customer Support

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About Vincent

Vincent Phamvan is the Head of Growth at Simplr, where he helps high-growth companies engineer unforgettable customer experiences through top-notch human + AI powered customer service. He has led customer service operations supporting ten of the Fortune 100 companies. Vincent previously led business development and innovation strategy for Asurion, where he helped launch business transformation and growth initiatives in North America, Europe, and Asia Pacific. He also spent 10 years at Best Buy where he led Sales, Financial Services, and Service Operations functions.

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